Legal Document

789 com's Terms & Conditions — Your Rights & Responsibilities

Please read these Terms & Conditions carefully before using our platform. All rules relating to accounts, payments, bonuses, and gaming are clearly set out here.

Last updated: January 1, 2026

Key Highlights at a Glance

The cards below provide a summary of the key terms

Age Restriction: 18+

789 com is strictly for users aged 18 and above. Age verification is mandatory at registration. Accounts found to belong to minors will be closed immediately.

One Account Policy

Each person is allowed to open one account only. Creating multiple accounts may result in all accounts and balances being permanently forfeited.

Fair Payment Policy

KYC verification must be completed before any withdrawal. If bonus wagering requirements have not been met, your withdrawal may be put on hold.

Bonus Terms of Use

Every bonus has its own wagering requirements. Bonus funds cannot be withdrawn directly — you must place bets the required number of times first.

Fraud will not be tolerated

Any form of fraud, manipulation, or abuse of our systems will result in permanent account closure and forfeiture of all balances.

Right to Modify Terms

789 com reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These terms and conditions apply to your use of the 789 com (789com.run) website and app. By registering or accessing the platform, you are considered to have agreed to all of these terms. If you object to any term, please discontinue use of 789 com.

1 General Terms & Conditions

789 com is an international online gaming platform operating under an international gaming licence. These terms and conditions ("Terms") constitute a legally binding agreement between 789 com and the user.

You must read these terms in full before using the 789 com website, mobile app, or any related services. If you do not agree to these terms, you may not use any of 789 com's services.

789 com reserves the right to amend these terms at any time without prior notice. Changes take effect as soon as they are published on the website. Continued use of the platform after updated terms are posted will be considered acceptance of those changes.

These terms and conditions have been written in Bengali for the convenience of users in Bangladesh. However, in the event of a legal dispute, the English version shall prevail.

2 Account Registration

Eligibility Requirements

To register with 789 com, users must:

  • Must be at least 18 years of age
  • Accurate and truthful personal information must be provided
  • Must not be a resident of any country or region where online gaming is prohibited
  • Must be of sound mind

One Account Policy

Only one 789 com account is permitted per person, household, or device. Creating multiple accounts is a violation of these terms and will result in all associated accounts being closed.

Accuracy of Information

All information provided at registration must be accurate, complete, and up to date. Submitting incorrect information may cause account verification to fail and withdrawals to be blocked.

Account Security

Users are fully responsible for keeping their password and login details secure. Sharing account access with anyone else is not permitted. If you suspect unauthorized access to your account, contact 789 com support immediately.

Never share your account credentials with anyone. 789 com will never ask for your password by phone or message. Any such request is fraudulent.

3 Deposits & Payments

789 com supports all major mobile banking and payment methods available in Bangladesh. The following terms apply to the deposit process:

  • Minimum deposit amounts vary depending on the payment method
  • Deposits must be made using the user's own payment method
  • Depositing through a third party is strictly prohibited
  • Deposits are usually credited instantly; if there is a delay, please contact support
  • For suspicious transactions, 789 com may request additional information for verification purposes

Supported Payment Methods

789 com currently supports transactions via Mobile Pay, Nagad, Rocket, and other approved payment gateways. The list of available payment methods is subject to change from time to time.

All transactions on 789 com are SSL encrypted. Your payment details are completely secure and are never shared with third parties.

4 Withdrawal Policy

To withdraw winnings from 789 com, the following conditions must be met:

  • KYC (Know Your Customer) verification must be completed
  • A copy of your national ID card or passport may be required
  • Withdrawals can only be made to the payment method used at the time of deposit
  • Withdrawals may not be possible if bonus wagering requirements have not been fulfilled
  • Withdrawals are typically processed within 24 hours

Withdrawal Limits

Daily and weekly withdrawal limits apply. These limits may vary based on your account level and verification status. For more details, visit the Help Centerto get in touch.

If your funds have not arrived within 24 hours of submitting a withdrawal request, please email support@789com.run or reach out via live chat.

5 Bonuses & Promotions

789 com offers a range of bonuses and promotional offers. Each bonus comes with its own terms, which you should read carefully before claiming.

Wagering Requirements

Bonus funds cannot be withdrawn directly. The bonus amount must be wagered at a specified multiplier (e.g., 30x or 40x) before it can be converted into real money. Example: a ৳1,000 bonus with 30x wagering means you need to place ৳30,000 in bets.

General Bonus Terms & Conditions

  • Each bonus may only be used once, unless otherwise stated
  • Bonuses may only apply to specific games or betting categories
  • Multiple bonuses cannot be used simultaneously unless otherwise specified
  • Bonus validity is generally between 7 and 30 days
  • Any attempt to fraudulently abuse bonuses may result in bonus cancellation and account suspension

Visit our Rewards Visit the page.

6 Betting Rules

The following rules apply when placing bets on 789 com:

  • Once a bet is confirmed, it cannot be cancelled
  • Bets placed at incorrect odds due to a technical error may be considered void
  • 789 com is not liable for disconnections during live betting
  • Maximum winning limits are set according to game and betting category
  • Any attempt at match fixing or gaining unfair advantages will result in permanent account closure

Sports Betting

When betting on sports events, the odds provided by 789 com are considered final. If an event is cancelled or postponed, the stake will be refunded. For more details, visit the Sports Betting Go to page.

7 Prohibited Activities

The following activities are strictly prohibited on 789 com:

  • Using automated bots or software to play games
  • Creating multiple accounts to collect bonuses
  • Money laundering or transacting with funds from illegal sources
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage
  • Threatening or harassing other users
  • Creating an account under a false identity
  • Attempting fraud through credit card chargebacks

If a user is found to have engaged in any of the activities listed above, 789 com reserves the right to forfeit the entire account balance and permanently close the account. Legal action may also be taken if necessary.

8 Account Closure

At the User's Initiative

Any user may request to close their account at any time. Any remaining balance must be withdrawn before the account is closed.

An initiative by 789 com

789 com reserves the right to temporarily or permanently close an account for the following reasons:

  • Breach of Terms & Conditions
  • KYC Verification Failure
  • Fraudulent Activity
  • Accounts inactive for an extended period (over 12 months)
  • Order of a Court or Regulatory Authority

Self-Exclusion

Users experiencing gambling-related issues may apply for self-exclusion at any time. To learn more about this option, Responsible Play Visit the page.

9 Privacy

789 com takes the privacy of users' personal data seriously. To learn exactly how your information is collected, stored, and used, please refer to our detailed Privacy Policyis stated herein.

789 com never sells users' personal information to third parties. However, relevant information may be shared with authorities when required by law or for security purposes.

10 Responsible Gaming

789 com believes gaming should be a source of fun, not addiction. That's why we strictly uphold our Responsible Gaming policy.

  • Users can set their own daily, weekly, or monthly deposit limits
  • Through self-exclusion, you can have your account suspended for a set period of time
  • A cooling-off period can be used to take a temporary break
  • Users under 18 years of age are not eligible to register

If you're struggling with gaming, don't blame yourself. Reach out to us — we're here to help.

To learn more about responsible gaming or to get support, visit our Responsible Play View page.

11 Limitation of Liability

789 com is not liable for the following:

  • Losses incurred due to internet disconnection during gameplay
  • Delays or Issues with Third-Party Payment Gateways
  • Losses resulting from the user's own actions (e.g., sharing passwords)
  • Force majeure events (natural disasters, government restrictions, etc.)
  • Temporary service interruption due to technical issues

Under no circumstances will 789 com's total liability exceed the account balance held by the user at the time.

12 Dispute Resolution

For any disputes or complaints, please contact the 789 com customer support team first. We always aim to resolve issues in a friendly and cooperative manner.

Contact us at: support@789com.run or visit our Help Centerlive chat.

If a resolution is not reached within 14 business days of contacting us, users may escalate the complaint to the relevant regulatory authority.

789 com takes every complaint seriously. Our goal is to resolve user issues promptly and fairly.

Done reading the terms? Start playing now

Join 789 com — welcome to Bangladesh's most trusted gaming platform, built on safety and transparency.

18+ Adults Only · Play Responsibly

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