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789 com FAQ – Answers to All Your Questions

From registration to withdrawals — everything you want to know about 789 com, all in one place.

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Registration & Account

All your questions about opening an account, verification, updating your profile, and managing your account.

Deposits & Withdrawals

Everything you need to know about depositing and withdrawing via Mobile Pay, Nagad, Rocket, and bank transfer.

Bonuses & Promotions

Learn about welcome bonuses, cashback, free spins, referral rewards, and VIP perks.

Games & Betting

Rules and strategies for playing slots, Live Casino, Sports Betting, and jackpot games.

Security & Privacy

Account security, passwords, two-factor authentication, and personal data privacy.

App & Technology

Everything you need to know about downloading, installing, updating, and troubleshooting the Android and iOS apps.

Registration & Account

Opening an account at 789 com is quick and easy. on the registration page Enter your mobile number or email, create a strong password, and submit the form. Once your OTP is verified, your account will be activated. The whole process takes just 2 minutes.

Yes, you must be at least 18 years old to register at 789 com. Creating an account or playing games is strictly prohibited for anyone under 18. The platform is committed to responsible gaming.

No. Each mobile number or email address can only be used to create one account. Attempting to open multiple accounts may result in all accounts being permanently suspended and all balances being forfeited.

Account verification is for your protection. It confirms that the account truly belongs to you and prevents anyone from opening an account in your name without authorization. Withdrawals may be limited without verification.

To close your account, email support@789com.run or at the Help Center please get in touch. Be sure to withdraw any remaining balance before closing your account. A temporary break is also available as part of responsible gaming.
Deposits & Withdrawals

After logging in, click the "Deposit" option on your dashboard. Choose your preferred payment method — Mobile Pay, Nagad, Rocket, or bank transfer. Enter the amount and follow the instructions. Deposits are typically processed instantly.

The minimum deposit at 789 com is just ৳500. However, to qualify for the welcome bonus, it's recommended to make your first deposit of ৳1,000 or more. Limits may vary depending on the payment method.

Withdrawals to Mobile Pay and Nagad typically arrive within 15 minutes to 1 hour. Bank transfers may take 24–48 hours. Your first withdrawal may take a little longer due to verification requirements.

789 com generally does not charge any withdrawal fees. However, your payment provider (such as Mobile Pay or Nagad) may apply their own transaction charges. For the latest information at the Help Center Contact us.

Once your deposit is confirmed, your account balance will update instantly and you will receive a confirmation SMS or email. If your balance has not been credited within 30 minutes, please contact support.

The minimum withdrawal amount at 789 com is ৳500. Your account must be fully verified before you can make a withdrawal. To withdraw bonus balance, the applicable wagering requirements must be met.
Bonuses & Promotions

As a new user Registration After registering, you'll receive a 100% welcome bonus on your very first deposit. Deposit ৳1,000 and you'll have ৳2,000 to play with. The bonus is credited to your account automatically.

Wagering requirements mean you need to bet a specified multiple of the bonus amount before you can withdraw. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets. Playing regularly makes this easy to complete.

Share your referral link with friends. When they register through your link and make their first deposit, you will earn a bonus — and your friend will receive a welcome bonus too. There is no cap on referral bonuses, so the more friends you bring in, the more you earn.

789 com offers cashback on selected games or categories each week. To receive these offers, on the Rewards page Check back regularly. When you're logged in, you can see all active offers directly on your dashboard.

Enter the code in the "Voucher Code" field on the deposit page and click "Apply". The voucher value will be added to your balance automatically. on the Voucher page You'll find the latest codes.
Games & Betting

789 com offers more than 2,500 games, including slots, Live Casino (roulette, blackjack, baccarat), jackpot games, Sports Betting (cricket, football, hockey), and lottery. All games are playable on both mobile and desktop.

Sports Betting The Sports Betting section lets you bet on over 30 sports, including cricket, football, badminton, tennis, basketball, and hockey. Special offers are available for Bangladesh cricket matches. You can also place real-time bets on live matches.

Jackpot All games run on RNG (Random Number Generator) technology, ensuring completely fair and verifiable outcomes. Each game's RTP (Return to Player) rate is listed in the game information. Some progressive jackpots can reach into the crores.

Yes, Live Casino lets you play with real dealers via live video stream. Dealers are professionally trained and all games are fully transparent. You can also chat with the dealer directly through the live chat feature.
Security & Privacy

Yes, 789 com is an internationally licensed gaming platform. All data is protected with 256-bit SSL encryption. Regular third-party security audits are conducted and an anti-fraud system is active at all times.

on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use the OTP to set a new password in just 2 minutes.

No, 789 com does not sell or share your personal information with any third parties. Your data is used solely to meet legal obligations and improve our services. For more details, Privacy Policy View.

Go to Account Settings and open the "Security" section. You'll find the option to enable 2FA there. You can set it up via SMS or an authenticator app. Once enabled, you'll need to enter an additional code every time you log in.
App & Technology

The official app is available only Download page is available for download. Both Android and iOS versions are free. Downloading from third-party sites can be risky — always use official sources.

To install the APK on Android, you'll need to enable installation from unknown sources in your phone's settings. Go to Settings → Security → Unknown Sources → and turn it on. Then simply tap the downloaded APK file to install.

Start by checking your internet connection. Update the app and clear the cache (Settings → Apps → 789 com → Clear Cache). If the issue persists, restart your phone or at the Help Center Contact us.

Yes, the 789 com app includes all the features available on the website — games, deposits, withdrawals, bonuses, and live support. You also get the added convenience of push notifications and fingerprint login.

Standard slot games typically use 50–150 MB of data per hour. Live Casino or live sports may require more (300–500 MB/hour). Playing over a Wi-Fi connection gives you the best experience.
Responsible Gaming

Yes, 789 com supports responsible gaming. You can set daily, weekly, or monthly deposit and betting limits directly from your account settings. Play Responsibly You can find more details on the page.

In your Account Settings, go to the "Self-Exclusion" or "Cooling Off" option to temporarily deactivate your account for a set period. During this time, logging in or placing bets will not be possible.

Looking to overcome a gaming addiction? Play Responsibly You'll find contact details on the page. Our support team is always ready to help. Games are meant for entertainment — not as a source of income.
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Learn More About 789 com

789 com is one of Bangladesh's most trusted online gaming and Sports Betting platforms. This FAQ page is here to help our valued users quickly find answers to any questions they may have. From registration to withdrawals, bonuses to security — we're committed to being transparent and straightforward about everything.

Our platform has over 500,000 active users enjoying jackpots, Live Casino, slots, and Sports Betting every day. 789 com's FAQ section is continuously updated with new questions, because we believe every user has the right to stay informed.

If you can't find the answer you're looking for on this FAQ page, reach out to our support team at the help center. We speak Bengali and are committed to resolving your issue as quickly as possible.

Email Support
support@789com.run
Support Hours
24 hours a day, 7 days a week
Live Chat

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18+ Only · Responsible Gaming · Safe Platform

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