From opening your account to making withdrawals, we're with you every step of the way.
Select a topic from the categories below
Registration, login, and password changes
Mobile Pay, Nagad, Rocket & Bank Transfer
Withdrawal Methods & Timeframes
Welcome Bonus, Free Spins, Cashback
Android & iOS Installation Guide
Account Verification & Security
Using any online platform, you're bound to run into a small issue now and then — a forgotten password, a deposit that hasn't shown up, or a bonus condition that's hard to follow. A reliable help center is your best resource in these situations. 789 com— and that's exactly why we built this Help Center.
Our support team operates 24/7, 365 days a year on Bangladesh time. Even at 3 AM, we're here for you. Reach us via live chat, email, or our helpline — most issues are resolved within minutes.
After joining 789 com, many players come with all kinds of questions — how quickly a Mobile Pay deposit goes through, how long withdrawals take, or how to claim a bonus. This page is here to give straightforward answers to all those common questions.
Signing up is simple. Go to the 789 com homepage and click "Register". Enter your mobile number, a strong password, and the required details. Once you complete OTP verification, your account will be active. The whole process takes no more than three to five minutes — and as soon as you're in, your welcome bonus is waiting.
One important thing to note — each person is only allowed one account. If you attempt to open multiple accounts, all of them may be suspended and any deposited funds could be forfeited. Play by the rules from the start.
789 com supports deposits via Mobile Pay, Nagad, Rocket, and various banks. Mobile banking deposits typically reflect in your account within 2 to 10 minutes, while bank transfers may take a bit longer — up to 24 hours.
A few things to keep in mind when making a deposit. Always save your transaction ID or reference number — if a payment doesn't go through, you'll need it to get quick support. The minimum deposit is just ৳200, and there's no strict upper limit.
Cashing out your winnings should be simple — and that's exactly what 789 com aims for. After submitting a withdrawal request, funds are typically transferred to your Mobile Pay or bank account within 3–5 business days. VIP members enjoy even faster processing.
Your account must be verified before you can make a withdrawal. Upload a copy of your national ID or passport to complete verification. This only needs to be done once, and all future withdrawals will be processed faster.
Log in with your mobile number and password. If you're new, please register first.
Go to "Deposit" from your dashboard and select "Mobile Pay".
Enter the amount you wish to deposit and send it to our designated Mobile Pay number.
Paste the transaction ID from Mobile Pay into the form and hit "Confirm".
Your 789 com wallet balance will typically update within 2–10 minutes.
Upload a photo of your NID or passport before making your first withdrawal.
Select the withdrawal option from your dashboard and choose your preferred payment method.
Enter the amount you want to withdraw along with your Mobile Pay or Nagad number.
Review all details and tap "Submit." You will receive a confirmation SMS.
Funds will reach your account within 3–5 business days.
Quick answers to the most frequently asked questions
Get in touch with us through any of the channels below
The fastest way to get help. Average response time is just 2 minutes.
Describe your issue in detail and send it in. You'll get a reply within 3–6 hours.
Join the official 789 com Telegram channel for updates and support.
For urgent issues, send us a message on WhatsApp for a fast resolution.
789 com offers a variety of bonuses, and players often have questions about them. The most common one is — can bonus funds be withdrawn directly? The answer is no. You'll need to place a certain amount in wagers first before the bonus becomes withdrawable. This condition is known as the "wagering requirement".
Here's a quick example to make it clear — say you deposit ৳1,000 and receive a ৳1,500 bonus. If the wagering requirement is 10x, you'll need to place ৳15,000 in bets before you can withdraw the bonus. It sounds like a lot, but placing small bets across different games adds up faster than you'd think.
Cashback bonuses typically come with fewer conditions. A fixed percentage of your weekly losses is returned to you, credited directly to your wallet with lower wagering requirements.
The referral bonus is another popular offer. When someone joins 789 com through your referral link and makes a deposit, you earn a bonus — with no complicated conditions attached.
789 com takes the security of your account seriously. We use 256-bit SSL encryption to keep all your transactions safe. Enabling two-factor authentication (2FA) adds an extra layer of protection to your account.
Remember, no 789 com staff member will ever ask for your password or OTP. If anyone claims to be from 789 com and requests this information, it's a scam. Report it to our support team immediately.